Privacy Policy
Last updated October 19, 2026
MTN Home Solutions LLC ("we", "us") helps Louisiana homeowners review their options when facing foreclosure or selling a home. This policy explains what information we collect when you contact us through this website, our Facebook and Instagram pages and ads, or by phone or text, and how we use it.
Information we collect
- Your name, phone number and email address.
- The address of the property you are asking about.
- What you tell us about your situation and your timeline, for example in a form answer, a text or a call.
- Basic technical information your browser sends when you visit this site, such as the pages viewed.
We may also use public records about a property, such as county and court filings, to prepare for a conversation with you.
How we use it
- To contact you about your request by phone, text message or email.
- To review your options and schedule a consultation.
- To keep a record of our conversations so we can help you consistently.
- To meet our legal and licensing obligations.
Text messages
If you give us your phone number and agree to be contacted, we may send text messages about your request, including appointment details and follow up. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. Some replies may be prepared with the help of automated tools and are reviewed under our supervision.
We do not share your mobile number or text messaging consent with third parties or affiliates for their marketing or promotional purposes.
How we share information
We do not sell your personal information. We share it only:
- With service providers who help us run our business, such as our customer relationship, phone, text and email systems, under terms that limit their use of it.
- With people you ask us to involve, such as a lender, title company or attorney working on your file.
- When the law requires it.
Facebook and Instagram lead forms
When you submit a form in one of our Facebook or Instagram ads, Meta passes your answers to us. We use them as described in this policy. Meta's own handling of your information is covered by Meta's privacy policy.
How long we keep it
We keep your information for as long as we are helping you and afterward as long as needed for our records and legal obligations.
Your choices
You can ask us to tell you what information we hold about you, to correct it, or to delete it, and you can ask us to stop contacting you at any time. Email or call us using the details below.
Security
We use reasonable safeguards to protect your information. No system is perfectly secure, so please do not send us sensitive financial account numbers by text or email.
Contact us
MTN Home Solutions LLC
Baton Rouge, Louisiana
Email: support@mtnhomesolution.com
Phone: 225-269-6500
Changes
We may update this policy. The date at the top shows when it last changed.